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Wallet icon Coin icon Rate 4 000 € - 5 200 € / month info

info The reward is calculated upon delivery of 20 MD per month (1MD=8h)

Timer icon Form of cooperation Freelance: Full-time
Briefcase icon Sector Information Technology
Location icon Location 100% Remote
Project duration 4 months with the possibility of extension
Period of cooperation 09.11.2026 - 31.03.2027
Start date 09.11.2026 ASAP or by agreement
Project duration 4 months with the possibility of extension
Period of cooperation 09.11.2026 - 31.03.2027
Start date 09.11.2026 ASAP or by agreement

Technology

  • JIRA
  • Dynatrace Software Intelligence Platform
  • Java
  • Kibana

Languages

  • English flag English - active, B2/C1/C2

Project description

  • ensuring the operation and maintenance of production systems related to sales processes
  • monitoring the availability, performance, and stability of applications 
  • analysis of application logs, identification of error states, and searching for the causes of incidents
  • diagnostics of application problems in systems built on Java technologies and Spring framework
  • analysis of SQL queries and database problems in MySQL, or other database systems
  • quick diagnostics of serious application outages and evaluation of their impact on production operations
  • coordination of incident resolution with development, infrastructure, and other support teams without directly making changes in production
  • tracking, prioritization, and monitoring of incidents through Jira, Confluence, and ITSM tools
  • documenting findings, resolution procedures, and incident analysis results
  • communication about the status of incidents, their severity, and further steps with relevant teams
  • support of operational activities and incident resolution during on-call duty and services outside standard working hours

Project requirements

  • min. 3 years of project experience in the area of application support, production support, or enterprise application management
  • knowledge of the principles of operation of Java applications using Spring Data JPA, Hibernate, and PostgreSQL
  • ability to analyze production problems and quickly identify their probable cause
  • ability to prioritize incidents based on severity and business impact
  • good communication and coordination skills in incident resolution across technical teams
  • willingness to work on-call / ONCALL DUTY
     
  • experience with:
    • production support of Java applications and diagnostics of application incidents
    • object-oriented programming in Java and architecture of applications built on Spring MVC or Spring Boot
    • databases and SQL, especially MySQL
    • writing and analyzing SQL queries
    • application monitoring using Dynatrace
    • log analysis via Kibana
    • incident tracking and management using Jira, Confluence, or ITSM tools
       
  • advantageous experience with:
    • PL/SQL
    • Oracle and SQL Server databases
    • Gradle and Git tools
    • support of large-scale enterprise systems in an international environment
       
  • independence and analytical thinking

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