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Wallet icon Coin icon Rate 138 000 CZK - 158 000 CZK / month info
Timer icon Form of cooperation Full-time / 40% Remote
Briefcase icon Sector Information Technology
Location icon Location Praha

info The reward is calculated upon delivery of 20 MD per month (1MD=8h)

Project duration 12 months with the possibility of extension
Period of cooperation 05.01.2026 - 04.01.2027
Start date 05.01.2026 - 09.01.2026
Technology
  • Salesforce CRM
  • UML
Languages
  • English flag English - active, B2/C1/C2

Project description

  • involvement in digital transformation in the area of professional services, focused on improving customer and business efficiency through Salesforce
  • part of a smaller agile team that, in close cooperation with the client, analyzes, designs and optimizes CRM processes
  • collection, specification, analysis and structuring of business requirements with an emphasis on Salesforce Sales/Service Cloud
  • preparation of user stories and design of process flows
  • validation and refining of requirements during development, including support during UAT testing
  • participation in the design of integration interfaces and communication with the development team
  • creation of documentation and presentation of outputs to stakeholders
  • cooperation in the format of 3 days onsite (Prague) and 2 days remote

Project requirements

  • Advanced experience with:
    • Salesforce (at least 3 years of project experience, ideally with Sales or Service Cloud modules)
    • business analysis in an IT environment (min. 3 years), including the creation of analytical documentation, user stories and communication with both business and IT
    • analytical thinking, ability to transform requirements into feasible technical specifications
  • Experience with:
    • independent analysis management and workshop facilitation
    • preparation and support of UAT testing
    • English communication (B2)
  • Advanced knowledge of:
    • requirement breakdown methodology
    • agile methodologies (SCRUM)
  • Knowledge of:
    • best practices in the design of integration scenarios
    • creation of wireframes or process diagrams (e.g. using Draw.io, Lucidchart)
  • Advantage:
    • Salesforce certification (BA, Admin or DEV)
    • experience with the design or implementation of integration scenarios
    • more than 5 years of experience in a similar position
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