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Wallet icon Coin icon Rate 6 000 € - 6 400 € / month info
Timer icon Form of cooperation Full-time / 50% Remote
Briefcase icon Sector Government
Location icon Location Brusel

info The reward is calculated upon delivery of 20 MD per month (1MD=8h)

Project duration 12 months with the possibility of extension
Period of cooperation 01.09.2025 - 31.08.2026
Start date 01.09.2025 - 15.09.2025
Technology
  • Confluence
  • ARIS
  • BPMN
  • UML
  • ITIL
  • JIRA
  • ServiceNow
Languages
  • English flag English - active, B2/C1/C2

Project description

  • Support for the EU's digital transformation in the area of Customs, CBAM and Taxation including involvement in the operation and development of Normal-complexity systems of the organization
  • Collaboration with internal and external stakeholders and leading communication between organizational units
  • Analysis of data and process requirements in accordance with the Commission's IT standards (including reference architecture and security rules)
  • Evaluation of offers from external suppliers within existing framework agreements, proposal of modifications and estimation of workload
  • Control and revision of training materials and software documentation for application operation management
  • Validation of data flows against architecture, security, and recovery plans
  • Monitoring operational incidents, service requests, capacity and infrastructure planning
  • Support for process improvement and evolutionary changes in the application management system
  • Participation in meetings, leading follow-up actions, technical consultations and professional mentoring across projects
  • Collaboration takes place in a hybrid mode, predominantly remote, but with the required physical availability in Brussels (within 2 hours / 10 km) for selected meetings

Project requirements

  • Advanced experience with:
    • IT system operation management in a complex environment (over 15 years of experience)
    • Complex analysis of data and process requirements for large organizations
    • Stakeholder management in a geographically distributed environment
    • DevSecOps approach and ALM methodologies (including relevant certifications)
    • ITIL (v3 or 4) processes (including certification)
    • Service management tools, ideally ServiceNow or SMT
    • Continuous improvement of operational processes
  • Experience with:
    • Notations and models like BPM, UML, EUCDM or WCO
    • Public administration environment, ideally in the domains of Customs and Taxation
    • Applying methodologies like TEMPO, SDLC or tools JIRA, Confluence, ARIS, JASSPR
    • SAP BO for reporting and visualization
    • System environments (e.g. CCN, TARIC, VIES, TEDB)
    • Technologies like Oracle Fusion Middleware, AS4, Tivoli
  • Advanced knowledge of:
    • Security frameworks and certifications (ISO 27000, ISC² etc.)
    • Analytical approach to problem assessment and solution design
  • Knowledge of:
    • Working in a multicultural environment and the ability to communicate technical topics in a structured manner
    • Fluent English is a requirement (min. level B2 and higher)
  • Advantage:
    • Certification in the field of data/process modeling
    • Experience with ALM, DevOps pipelines or security management in the European environment
    • Knowledge of French
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