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Wallet icon Coin icon Rate 4 800 € - 6 800 € / month info
Timer icon Form of cooperation Part-time
Briefcase icon Sector Banking
Location icon Location 100% Remote

info The reward is calculated upon delivery of 20 MD per month (1MD=8h)

Project duration 5-12 months with possibility of extension
Period of cooperation 01.08.2026 - 31.12.2026
Start date 01.08.2026 ASAP or by agreement
Project duration 5-12 months with possibility of extension
Period of cooperation 01.08.2026 - 31.12.2026
Start date 01.08.2026 ASAP or by agreement
Technology
  • Office 365
  • Python
  • ServiceNow
  • Agentic AI
Languages
  • English flag English - active, B2/C1/C2
  • German flag German - active, B2/C1/C2

Project description

  • support for the internal team in the area of Vulnerability Management and IT Asset Management in an international banking environment
  • collaboration on increasing the level of cybersecurity through effective processing of security vulnerabilities and IT asset management
  • acting as a liaison between internal teams, clients, and technical systems
  • working with processes focused on registration, tracking, and resolving security findings in the ServiceNow environment
  • supporting data quality and consistency in IT asset and inventory databases
  • identifying optimization opportunities for processes and elimination of manual tasks through automation
  • design and implementation of simple automation solutions using Python and prospectively utilizing AI/Agentic AI technologies
  • collaboration with internal stakeholders in resolving customer requests and increasing process transparency
  • emphasis on quality documentation of processes, standardization of procedures, and continuous improvement of work methods
  • main responsibilities:
    • analysis and processing of vulnerability security reports
    • assignment of identified vulnerabilities to responsible resolvers and coordination of their remediation
    • registration, management, and tracking of tickets in the ServiceNow environment
    • communication with clients and internal teams in resolving vulnerability-related issues
    • ensuring transparency and traceability of the entire ticket lifecycle
    • management, quality control, and updating of IT asset and inventory databases
    • identification of inconsistencies, missing data, and proposals for their removal
    • support for process optimization in Vulnerability Management and Asset Management
    • development of simple Python scripts to automate repetitive tasks
    • support for the implementation of automation solutions and AI tools to increase efficiency
    • creation of process documentation, work procedures, and improvement proposals
  • cooperation is possible only on a part-time basis, with 10-15 hours per week (2-3x morning/forenoon) in a fully REMOTE mode + sporadic ad-hoc ON-SITE [ Vienna, Austria ]
  • the final remuneration depends on the candidate's experience and the progress of the selection process

Project requirements

  • min. 2-3 years of project experience in a role focused on Vulnerability Management, IT Asset Management, IT Operations, Security Operations or a similar technical role in an enterprise environment
  • demonstrable experience with:
    • analysis and processing of vulnerability reports
    • ticket management in ServiceNow or a similar ITSM tool
    • IT asset and inventory data management and quality control
    • communication with clients and internal stakeholders
    • process optimization and elimination of manual tasks
    • creation of simple automation scripts in Python
  • good knowledge of working with Microsoft Office, especially Excel (data analysis, filtering, pivot tables, formulas)
  • experience with the following is an advantage:
    • automation platforms and/or the use of AI/Agentic AI for process automation
       
  • active knowledge of German at an advanced level (min. C1)
  • active knowledge of English (min. B2)
     
  • high level of independence and reliability
  • consistency, precision, and data quality orientation
  • analytical thinking and problem-solving skills
  • proactive approach to process optimization
  • excellent communication skills
  • ability to organize work effectively and work in a team
     
  • tech stack / technologies:
    • ServiceNow
    • Python
    • Microsoft Excel
    • Microsoft Office
    • Vulnerability Management
    • IT Asset Management
    • Automation
    • Agentic AI
    • Data Quality Management
    • IT Service Management (ITSM)
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