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Wallet icon Coin icon Rate 5 000 € - 6 000 € / month info
Timer icon Form of cooperation Full-time / 60% Remote
Briefcase icon Sector Banking
Location icon Location Bratislava

info The reward is calculated upon delivery of 20 MD per month (1MD=8h)

Project duration 12 months with the possibility of extension
Period of cooperation 01.07.2025 - 30.06.2026
Start date 01.07.2025 or by agreement
Languages
  • English flag English - active, B2/C1/C2
  • Slovak flag Slovak - active, B2/C1/C2

Project description

  • comprehensive management of relationships with IT partners and suppliers
  • oversight of incident reports, SLA monitoring and processing of change requests
  • responsibility for invoicing, contract management and financial penalty control
  • preparation and planning of IT budget and estimates
  • coordination of IT activities, including securing requirements and logistics before the start of projects
  • support during audits and preparation of documentation for internal/external audits
  • preparation of reports, presentations and summaries of meeting outputs
  • organization of regular meetings with IT suppliers and project teams
     
  • cooperation possible in a hybrid REMOTE and ON-SITE setup (Bratislava) approximately in a 60:40 ratio - by agreement and project needs

Project requirements

  • min. 3 years of experience in IT operations management and/or vendor management
  • experience with:
    • managing IT suppliers and partners
    • preparing IT budgets and tracking costs
    • monitoring SLAs and analyzing incident reports
    • processing contracts and invoicing including financial accuracy and penalties
    • formal processing of change requests and their tracking
    • preparing audit documentation
    • organizing and conducting regular status meetings and records thereof
       
  • knowledge of the processes and environment of banking and/or telecommunications
     
  • active (spoken and written) knowledge of Slovak and/or Czech language
  • active (spoken and written) knowledge of English language
     
  • strong analytical skills – ability to evaluate incident trends and SLA performance
  • excellent organizational skills – managing parallel tasks and deadlines
  • communication and negotiation skills for effective interaction with IT partners
  • ability to coordinate IT activities in various phases of the project cycle
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Are you interested in this project?
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