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Wallet icon Coin icon Rate 5 600 € - 6 600 € / month info
Timer icon Form of cooperation Full-time / 70% Remote
Briefcase icon Sector Information Technology
Location icon Location Bratislava

info The reward is calculated upon delivery of 20 MD per month (1MD=8h)

Project duration 12-18 months with possibility of extension
Period of cooperation 15.02.2025 - 31.08.2026
Start date 15.02.2025 - 31. 03. 2025, ASAP or by agreement
Languages
  • English flag English - active, B2/C1/C2
  • Slovak or Czech flag Slovak or Czech - native

Project description

  • responsibility for the development and optimization of the Customer Data Platform based on Bloomreach technology
    • supporting data-driven personalization as well as ensuring seamless integration with existing systems
    • delivering measurable business value (Sales and CX) through effective customer engagement
  • vision and strategy:
    • definition and communication of the vision and plan for the Bloomreach platform in line with the company's business objectives
    • Prioritizing features and enhancements based on business impact, customer needs, and technical feasibility
  • cooperation with stakeholders:
    • main point of contact between business teams and technical teams
    • collecting and documenting requirements from stakeholders to ensure alignment with strategic KPIs
  • platform management:
    • overseeing the integration of Bloomreach CDP with the web, mobile app and other digital channels
    • ensuring proper configuration and utilization of Bloomreach CDP features such as segmentation, real-time personalization, and campaign orchestration
  • data management:
    • collaborating with data teams to maintain compliance with data protection regulations (e.g. GDPR) and internal data policies
    • monitoring data quality and ensuring efficient data flow between systems
  • performance measurement:
    • defining key performance indicators and success measurements for platform usage and customer engagement initiatives
    • data analysis to identify trends, insights and opportunities for improvement
  • deliveries:
    • leading the product development process, including backlog creation, sprint planning, and user story creation
    • ensuring timely delivery of features and improvements in collaboration with the development team
  • training and support:
    • providing training and support to internal teams in maximizing the potential of CDP Bloomreach
    • subject matter expert for CDP Bloomreach opportunities and best practices
  • cooperation possible in a hybrid ON-SITE + REMOTE mode, with ON-SITE [Bratislava] preferably at least 2 days a week, the rest REMOTE (or by agreement)
  • The final remuneration depends on the candidate's experience and the course of the selection process.

Project requirements

  • min. 4 years of proven experience experience in the position of Product Owner   or Product Manager (ideally   in the field of telco, banking or finance)
  • practical experience with Bloomreach CDP (Customer Data Platform) and related technologies
  • advanced experience with:
    • successful project management
    • leading development teams
    • communication in the area of stakeholder management (collaboration with teams across different departments, as well as with external suppliers)
  • advanced knowledge:
    • project methodologies (Agile, Scrum, Waterfall)
    • customer engagement, data management and personalization strategies
    • APIs, data integrations, and marketing tools
    • personal data protection regulations (e.g. GDPR)
  • excellent communication, organizational and presentation skills
    • interest in long-term cooperation
    • advantage:
      • certification in agile methodologies (e.g. SCRUM)
    • active knowledge of the English language, both spoken and written (min. B2-C1)
    • higher education
    • proactivity and flexibility
    • results orientation
    • analytical and conceptual thinking with the ability to interpret data
    • a desire to transform the customer experience through data-driven solutions
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