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Wallet icon Coin icon Rate 4 000 € - 5 200 € / month info
Timer icon Form of cooperation Full-time / 90% Remote
Briefcase icon Sector Banking
Location icon Location Bratislava

info The reward is calculated upon delivery of 20 MD per month (1MD=8h)

Project duration 11 months with the possibility of extension
Period of cooperation 01.02.2026 - 31.12.2026
Start date 01.02.2026 or by agreement
Technology
  • Storage
  • UNIX/Linux
  • F5
Languages
  • English flag English - active, B2/C1/C2
  • Slovak flag Slovak - active, B2/C1/C2

Project description

  • operational support of payment systems in cooperation with internal teams and external vendors
  • cooperation with internal IT teams (application team, patching team, infra team...)
  • support in resolving operational incidents at the OS, infrastructure and network level
  • taking over incidents from application administrators and coordinating them further towards the supplier
  • active communication with the vendor during incident resolution, including escalations and follow-up
  • analysis of system logs, processes and services to identify the cause of the problem
  • support of projects from an execution perspective (technical coordination, consultation of impacts on operation)
  • participation in the resolution of change requests and coordination with the change manager
  • monitoring of the assigned environment on a daily basis
  • proposal of preventive measures and initiating improvements in monitoring
  • record of incidents, open topics and updates in JIRA / Confluence
  • supervision of SLA metrics and quality of incident resolution
  • standby (on-call) service in rotation within the team (1 week per month)
     
  • cooperation possible in a combined ON-SITE / REMOTE mode, ideally in a ratio of 1 x per week office Bratislava / 4 x REMOTE [alternative agreement possible]

Project requirements

  • min. 3 years of practical experience in network and/or operating system administration
  • experience with system or infrastructure support in a production environment
  • knowledge in the area of networking (FW, load balancers, network communication between systems)
  • experience with incident resolution and communication with external vendors and internal teams
  • ability to read and analyze logs, identify problems and escalate them correctly
     
  • knowledge:
    • network elements – firewalls, load balancers (F5)
    • Linux / Unix operating systems (AIX, Solaris)
    • SAN / disk arrays
    • monitoring tools
    • ticketing and documentation tools (JIRA, Confluence)
    • databases (Oracle) a great advantage
       
  • general knowledge in the area of cyber security
  • conversational knowledge of English (spoken and written, min. B2)
     
  • ability to quickly orient oneself in a complex environment
  • analytical thinking and systematic approach to problem solving
  • excellent communication skills (technical partners)
  • independence and responsibility in incident resolution
  • ability to manage priorities in critical situations
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