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Wallet icon Coin icon Rate 4 100 € - 5 100 € / month info
Timer icon Form of cooperation Full-time / 40% Remote
Briefcase icon Sector Insurance
Location icon Location Bratislava

info The reward is calculated upon delivery of 20 MD per month (1MD=8h)

Project duration 8 - 20 months with the possibility of extension
Period of cooperation 01.05.2026 - 31.12.2026
Start date 01.05.2026 - 15.05.2026
Technology
  • Office 365
  • SQL
  • JIRA
  • ServiceNow
Languages
  • English flag English - active, B2/C1/C2
  • Slovak flag Slovak - native

Project description

  • support for the LFD (Legal Entity Financial Datastore) team within the organization
  • the position combines the role of:
    • IT business analysis
    • operations / support analyst
  • responsibility not only for operational activities but also for:
    • problem analysis
    • solution design
    • process improvement
  • the goal is to support the team in daily operations and at the same time contribute to the stability and efficiency of the system
  • tasks and responsibilities:
    • management and monitoring of interfaces between financial systems
    • execution and coordination of financial closing activities
    • resolution and analysis of incidents (L2/L3 level)
    • communication with stakeholders and IT teams
    • analysis and support of the implementation of change requests
    • participation in:
      • testing
      • change validation
      • solution deployment
    • working with data (SQL – analysis, validation)
    • identification of problems and proposal of improvements
    • management and improvement of documentation and processes
  • technological and work environment:
    • ticketing systems (ServiceNow)
    • working with data (SQL)
    • documentation tools
    • cooperation with:
      • senior Business Analysts
      • IT teams
      • financial stakeholders
         
  • cooperation possible in a hybrid mode ON-SITE / REMOTE, of which min. 2 - 3 days per week on-site (Bratislava)
  • final remuneration depends on the candidate's experience and the progress of the selection process

Project requirements

  • min. 3 years of project experience in IT operations or IT application support or IT business analysis
  • experience with:
    • incident management (L2/L3)
    • data flow and interface analysis
    • testing or change management
  • good knowledge of SQL (data analysis)
  • ability to:
    • analyze problems
    • identify root cause
  • very good communication skills
  • ability to work independently
     
  • active knowledge of English spoken and written (min. B2-C1)
  • active knowledge of Slovak spoken and written (native)
  • advantage:
    • experience with:
      • financial systems or processes
      • ServiceNow
    • experience in an enterprise environment
    • experience with process automation or optimization
       
  • assertiveness
  • strong organizational, negotiation and analytical skills
  • open to new ideas and visions
  • ability to react and adapt flexibly to change
  • proactive approach
  • ability to work independently, as well as within a global team
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