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Wallet icon Coin icon Rate 2 600 € - 3 600 € / month info
Timer icon Form of cooperation Full-time / 40% Remote
Briefcase icon Sector Insurance
Location icon Location Bratislava

info The reward is calculated upon delivery of 20 MD per month (1MD=8h)

Project duration 8 - 20 months with the possibility of extension
Period of cooperation 01.05.2026 - 31.12.2026
Start date 01.05.2026 - 15.05.2026
Technology
  • Office 365
  • SQL
  • JIRA
  • ServiceNow
Languages
  • English flag English - active, B2/C1/C2
  • Slovak flag Slovak - native

Project description

  • support for the LFD (Legal Entity Financial Datastore) team within the organization
  • the position combines the roles of:
    • junior IT business analyst
    • operations / support analyst
  • the main goal is to take over operational and repetitive tasks so that senior Business Analysts can focus on project activities
  • emphasis is placed on:
    • management and monitoring of data interfaces
    • support of financial processes (closing activities)
    • resolution of incidents and tickets
    • support for changes (testing, deployment)
  • tasks and responsibilities:
    • monitoring and management of interfaces between financial systems
    • execution of financial closing activities (quarterly processes)
    • processing and resolution of incident tickets
    • communication with stakeholders and internal users
    • support with:
      • analysis of changes
      • testing
      • deployment of changes
    • basic data work (SQL at a basic level)
    • management and updating of documentation
    • execution of regular operational activities
    technological and work environment:
    • ticketing systems (ServiceNow)
    • working with data (SQL – basic level)
    • documentation tools
    • cooperation with:
      • senior Business Analysts
      • IT teams
      • financial stakeholders
         
  • cooperation is possible in a hybrid ON-SITE / REMOTE mode, of which min. 2 - 3 days per week on-site ( Bratislava ) 
      onboarding: 3+ days on-site (first ~4 weeks)
  • final remuneration depends on the candidate's experience and the course of the selection process

Project requirements

  • min. 1-year project experience in IT operations or IT support or junior business analysis
  • basic understanding of:
    • data flows
    • system interfaces
  • basic knowledge of SQL
  • experience with:
    • incident management
    • ticketing systems
  • good communication skills
  • ability to work according to processes
     
  • active knowledge of English spoken and written (min. B2-C1)
    • communication with an international team
  • active knowledge of Slovak language spoken and written (native)
    • communication with the local team
       
  • advantage:
    • experience with:
      • financial systems
      • financial processes
    • experience in an enterprise environment
    • knowledge of the ServiceNow tool
       
  • assertiveness
  • strong organizational, negotiation and analytical skills
  • open to new ideas and visions
  • ability to react and adapt to change flexibly
  • proactive approach
  • ability to work independently as well as within a global team
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